Effective Date: July 15, 2026
Last Updated: July 15, 2026
1. Introduction
Welcome to Sirena.
Sirena (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit sirena.nyc, contact us, book an appointment, or use our aesthetic services.
Sirena is operated by Sirena by Tatiana Reyna LLC, a New York limited liability company.
By using our website or services, you agree to this Privacy Policy.
2. Information We Collect
Personal Information
We may collect information including:
- Full name
- Email address
- Telephone number
- Appointment information
- Information you voluntarily provide through consultation or contact forms
- Communications with our team
Health Information
To safely perform aesthetic treatments, we may ask you to provide limited health-related information, including medical history, allergies, medications, skin conditions, or contraindications relevant to your treatment.
This information is collected solely to determine treatment suitability and to provide services safely.
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Website usage statistics
- Cookies and similar technologies
3. How We Use Your Information
We use your information to:
- Schedule and manage appointments
- Provide aesthetic treatments
- Personalize treatment recommendations
- Process payments
- Respond to inquiries
- Improve our website and services
- Send appointment reminders
- Maintain business records
- Comply with applicable legal obligations
We do not sell your personal information.
4. Sharing Your Information
We may share your information only when necessary with:
- Employees and licensed professionals providing your services
- Payment processors
- Appointment scheduling software providers
- Website hosting providers
- Professional advisors
- Government authorities when legally required
We do not sell or rent your personal information.
5. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect your information.
However, no method of electronic storage or internet transmission is completely secure.
6. Retention of Information
We retain personal information only as long as necessary to:
- Provide services
- Maintain client records
- Meet legal, accounting, insurance, and tax obligations
- Resolve disputes
- Enforce agreements
7. Your Privacy Rights
Depending on applicable law, you may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion where legally permitted
- Opt out of marketing communications
Requests may be submitted using the contact information below.
8. Cookies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember preferences
- Analyze website traffic
- Improve user experience
You may disable cookies through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
10. Changes to this Privacy Policy
We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated effective date.
11. Contact Information
Sirena
Legal Entity: Sirena by Tatiana Reyna LLC
1 West 34th Street, Suite 1104
New York, NY 10001
Phone: +1 (646) 397-4177
Email: hello@sirena.nyc
Website: https://sirena.nyc